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Story mapping (end-to-end)

end-to-end story mapping
(Crowd release)

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Crowd Release was a major cross-platform release in 2017. End-to-End story mapping was and effort to ensure product readiness before shipment.

In order to ensure successful user experience across different products, the UX team led the mapping of END-TO-END stories that include MuleSoft's main personas. Collaboration was crucial for the project to be successful, and we achieved it with building a physical map in the center of the office, which drew the employees together and sparked conversations.

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We digitalized the high level stories and shared across the organization, to receive feedback from our remote employees. 

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After, we filled the map with step by step screens, to define pain-points (red stickers), which needed to be resolved before shipping the product. 

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